Consultation Terms and Conditions

Effective Date: December 1, 2024

Thank you for choosing Amplified Impact for your consulting needs. Please review the following terms and conditions, which apply to all one-off consultations. By scheduling a consultation, you agree to these terms.

Service Scope

  • The topics covered during the consultation will be guided by the information you provide in the Consultation Preparation Form (if completed) and the topics discussed during the consultation session.

  • This service is advisory in nature and provides recommendations based on the information shared. It does not guarantee specific outcomes or results, as every nonprofit’s situation is unique.

  • The consultation fee includes:

    • Preparation time based on the consultation preparation form.

    • A 60-90 minute virtual consultation session.

    • A follow-up email summarizing the discussion and outlining recommended action steps.

Payment Terms

  • Full payment for the consultation is required at least one (1) hour before the scheduled session to confirm your appointment.

  • All consultation fees are non-refundable, except in cases where the consultation is canceled by Amplified Impact.

  • We accept payments via Stripe. Payment instructions will be provided during the booking process.

  • If you need to reschedule, your payment will be credited toward a future session, provided you notify us at least 24 hours in advance.

Rescheduling and Cancellations

  • Rescheduling: You may reschedule your appointment up to 24 hours in advance without penalty. Clients are allowed one complimentary reschedule per consultation. Additional rescheduling requests may incur a $25 fee or require a new booking.

  • Cancellations: If you cancel your appointment less than 24 hours before the scheduled time, the consultation fee is non-refundable.

  • No-Show Policy: If you fail to attend your scheduled appointment without prior notice, the consultation fee will not be refunded, and the session cannot be rescheduled.

  • Exceptional Circumstances: Exceptions to this policy may be made at Amplified Impact’s discretion in cases of emergencies or unforeseen circumstances.

  • Amplified Impact-Initiated Changes: If Amplified Impact needs to reschedule or cancel a consultation, we will notify you as soon as possible and offer the option to reschedule at a mutually convenient time or receive a full refund.

Confidentiality

  • Both parties agree to maintain the confidentiality of any sensitive information shared during the consultation. Neither party will disclose such information to third parties without prior written consent, except as required by law.

  • Any tools, templates, or proprietary materials shared during the consultation remain the intellectual property of Amplified Impact and are provided solely for the client’s internal use. These materials may not be reproduced, distributed, or used for commercial purposes without written permission.

  • Amplified Impact may use anonymized insights from the consultation to improve its services, develop educational resources, or for internal purposes. These insights will not contain identifying information and do not require client consent.

  • Amplified Impact will take reasonable measures to protect the security of any sensitive information shared during the consultation process, including storage and transmission of data. However, Amplified Impact cannot guarantee the security of information shared electronically (e.g., via email or online forms) and recommends that clients avoid sharing highly sensitive information unless necessary.

  • Confidentiality obligations do not apply to information that:

    • Is already publicly available or becomes publicly available without breach of this agreement.

    • Was independently developed or obtained by Amplified Impact without reference to the client’s confidential information.

Liability

  • Amplified Impact maintains professional liability insurance to ensure the quality and integrity of our services.

  • The recommendations provided during the consultation are advisory in nature. Amplified Impact is not responsible for the outcomes or results of any actions taken based on these recommendations.

  • Amplified Impact will not be held liable for any indirect, incidental, or consequential damages arising from the consultation, including but not limited to financial losses or operational disruptions.

  • Amplified Impact shall not be held liable for delays or cancellations caused by circumstances beyond our reasonable control, including but not limited to natural disasters, technical failures, or emergencies.

  • The client agrees to indemnify and hold Amplified Impact harmless from any claims, damages, or liabilities arising from the client’s use of the recommendations provided during the consultation.

Use of Information

  • Amplified Impact will not share or use client-provided information for case studies, testimonials, or marketing purposes without prior written consent. This excludes anonymized data, which may be used as outlined in the Confidentiality section.

  • Client-provided information may be used internally by Amplified Impact to enhance the quality and relevance of our consulting services. All such information will remain confidential.

  • Client-provided information will be retained for as long as necessary to fulfill the purposes of the consultation or as required by applicable laws. Clients may request deletion of their information at any time by contacting Amplified Impact.

  • Amplified Impact may use trusted third-party tools to process client-provided information. These tools comply with industry-standard data protection practices. Amplified Impact is not responsible for data breaches or misuse by third-party tools but will make every effort to use reputable services with strong security measures.

  • The client retains ownership of all information and materials they provide during the consultation. Amplified Impact will not claim ownership of such information.

Governing Law

  • These terms are governed by and construed in accordance with the laws of the State of Georgia, United States of America, without regard to its conflict of law principles.

  • Dispute Resolution:

    • Any disputes arising from these terms or the grant writing service will first be addressed through good-faith negotiation between the parties.

    • If the dispute cannot be resolved amicably within 30 days of notice, the parties agree to submit the dispute to mediation administered by a mutually agreed-upon mediator, with the costs shared equally.

    • If mediation fails to resolve the dispute, either party may pursue legal proceedings.

  • Any legal proceedings shall be brought exclusively in the state or federal courts located in Gwinnett County, Georgia.

Entire Agreement

  • These terms and conditions constitute the entire agreement between Amplified Impact and the client regarding the consultation and supersede any prior agreements or understandings, whether written or oral.

Severability

  • If any provision of this section is deemed unenforceable or invalid by a court, the remaining provisions will remain in full force and effect.

Contact Us

If you have any questions, concerns, or requests about this policy, please contact us by:

  • Email: info@amplifiedimpacts.com, or

  • Mailing Address: PO Box 87, Grayson, GA 30017

Changes to This Policy

We may update this policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please review this page regularly for updates.